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Medical tourism in Turkey.

Darmowa konsultacja

Polityka Prywatności

Privacy Policy

1. Data Controller

The controller of your personal data is Turmedicare, with its registered office at 11 Branagh Court, RG30 2QX Reading,
contact e-mail: contact@turmedicare.com.

2. What data do we collect and for what purpose?

Contact form

Through the contact form, we process the following personal data:

  • Name – to address you properly,

  • E-mail address – to respond to your inquiry,

  • Phone number – to contact you by phone (if provided),

  • Message (optional) – to better understand your needs.

The data is processed solely for the purpose of returning your message.

3. Legal basis for data processing

Your data is processed based on:

  • Art. 6(1)(a) GDPR – your consent (contact form),

  • Art. 6(1)(f) GDPR – the legitimate interests of the controller (e.g., statistics, marketing).

4. Cookies and tracking technologies

We use cookies on our website for the following purposes:

  • Ensuring proper website functionality,

  • Conducting remarketing and advertising via Facebook Ads and Google Ads,

  • Analyzing traffic (via Google Analytics or other analytics tools).

Cookies may be installed by our website and by third-party providers, such as:

  • Meta Platforms Ireland Ltd. (Facebook, Instagram),

  • Google Ireland Ltd. (Google Ads, reCAPTCHA, YouTube).

5. Advertising and marketing (Meta / Google)

As part of our marketing efforts, we may display advertisements based on your activity on our website, using so-called tracking pixels, including:

  • Facebook Pixel – allows us to display ads to users who visited our website,

  • Google Ads Remarketing Tag – enables us to show ads to users across the Google network who previously visited the site.

The data is processed in an anonymized way – we do not have access to your name or personally identifying details.

6. reCAPTCHA

To protect our forms from spam, we use Google reCAPTCHA v3 or v2, which may analyze your behavior (such as IP address and activity on the page) in the background.
Google’s privacy policy applies:
https://policies.google.com/privacy

7. Data retention

  • Data from the contact form is stored for up to 12 months from the last contact.

  • Marketing-related data (cookies) is stored according to the providers’ policies (typically up to 180 days).

8. Data recipients

Your data may be shared with trusted technology partners, such as:

  • Google Ireland Ltd.,

  • Meta Platforms Ireland Ltd.,

  • Hosting and analytics service providers.

9. Your rights

You have the right to:

  • access your data,

  • rectify, delete, or restrict the processing of your data,

  • data portability,

  • object to data processing,

  • withdraw your consent at any time,

  • lodge a complaint with the supervisory authority (in the UK: ICO, or in Poland: UODO, depending on jurisdiction).

10. Voluntary data provision

Providing data via the contact form is voluntary, but necessary to process your inquiry.
Consent for marketing cookies is not required to use the website.